Refund policy

Your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help!
You can always contact us for any return questions at info@thegentlelables.com

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

• Items purchased as part of clearance sales or promotional offers are non-returnable.                                                                                                        We’re committed to ensuring a smooth and hassle-free experience. If you have any questions about our return policy, don’t hesitate to reach out at info@gentlelabels.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

• Items must be returned within 3 days of delivery.
• Products must be unused, unopened, and in their original packaging to qualify for a return.
• For hygiene and safety reasons, we cannot accept returns of partially used hand soap tablets or laundry sheets.